Case Study Overview: Structural Defects Left Untreated for Years – Until MJV Solicitors Took Action
Our clients, Mr and Mrs Y, long leaseholders of a flat in a five-storey block in North London, had been battling building disrepair for over four years. Despite paying service charges, their complaints were ignored by the freeholder, Network Homes.
When they instructed our specialist leasehold disrepair solicitors, the situation changed, fast, with our expert help.
The Problems They Faced
Due to the persistent, untreated issues, the couple’s home suffered from:
- Persistent damp and water damage in a bedroom and around the balcony doors
- Defective drainage on their balcony
- Ongoing cold and wet conditions affecting their comfort and health
Although our clients reported the problems multiple times, Network Homes proposed cheap, temporary repairs that had already failed in other flats in the block.
Frustrated and fed up with these failings, they turned to us for legal help.
How MJV Solicitors Helped
After contacting our team for help, our specialist housing disrepair team:
- Reviewed the lease to confirm the landlord’s obligations
- Gathered photographic and written evidence
- Jointly instructed a qualified building expert with the freeholder
- Issued a formal Letter Before Action under the Pre-Action Protocol
- Negotiated a financial and repair settlement before court action was necessary
The Result for Our Clients
As a result of our assistance:
- The landlord agreed to complete all necessary repairs
- Our clients received £16,800 in compensation
- We acted under a no win, no fee agreement — they paid nothing upfront
This outcome gave them peace of mind, fair compensation, and finally, the repairs they had been waiting years to receive.
Client Feedback – What Our Clients Said
“We requested MJV Solicitors’ help after years of issues with our housing association disrepair. After a few years, we finally got the repairs done and compensation.
Thanks so much Michael for all your amazing help.”
Are You a Leaseholder Struggling with Building Repairs?
If you’re a leaseholder facing long delays, ignored complaints or failed repairs, you don’t have to put up with it.
We’ll help you enforce your legal rights and claim compensation, quickly and professionally.
Speak to Our Solicitors Today
Our leasehold disrepair solicitors can help you:
- Free case assessment
- No win, no fee available
- Fast, expert support across England & Wales
Get in Touch Now for a Free Case Assessment
Email: claims@mjvlaw.co.uk
Phone: 01253 858231
Visit: www.mjvlaw.co.uk
Read about some of our other successful disrepair claims, and how we helped:
Leaks, Damp and Mould in Council Flat: How We Helped a Croydon Tenant Claim Over £14,000
A Leak Ruined the Kitchen of This Newham Council House — But We Helped the Tenant Claim Over £8,600.
