Our Team Helped the Tenant Claim Over £14,000
Case Overview – London Council Failed to Act
When a London council failed to act on persistent leaks in our client’s leasehold flat, he turned to us for help. We took legal action, secured the necessary repairs, and recovered £14,200 in compensation, all on a no win, no fee basis.
About the Client
Our client, Mr X, is the long leaseholder of a ground-floor flat in a purpose-built block in Wandsworth, South London. He had been paying substantial service charges for maintenance, but for three years endured water ingress with no meaningful response from the freeholder, a London borough council.
The Issue: Leaks, Damage, and Distress
Multiple rooms in the flat were affected by leaks, including:
- Kitchen, main bedroom, second bedroom, and hallway
- Ceilings and walls were damaged, with visible stains and degraded plaster
- Our client was embarrassed to have visitors and became uncomfortable living in his own home
- He also had concerns about the potential health risks from long-term damp exposure
Despite repeated reports to the landlord, no repairs were undertaken — only an initial inspection by a plumber, with no follow-up.
Our Legal Involvement – How MJV Solicitors Helped
Once instructed, we acted promptly:
- Reviewed the lease terms and repairing obligations of the freeholder
- Collected strong supporting evidence: photographs, inspection reports, and correspondence
- Sent a formal Letter Before Action under the Pre-Action Protocol
- Entered into settlement negotiations and were ready to issue court proceedings
- Ensured all agreed repairs were completed before concluding the matter
The Result – £14,200 Compensation Secured for Our Client and Repairs Completed
Following our intervention:
- The landlord agreed to complete all repairs within 120 days
- Our client received £14,200 in compensation for the inconvenience and distress caused
- We acted under a Conditional Fee Agreement (no win, no fee), so our client paid nothing up front and only contributed to legal costs from his settlement
What Mr X Said
“I’d been ignored for years, and it was incredibly frustrating. MJV Law handled everything and got it sorted quickly. I finally feel like someone was on my side.”
Are You a Leaseholder Being Ignored?
Have you reported serious disrepair in your leasehold flat and the freeholder won’t act? You may be entitled to repairs and financial compensation. We can help, usually under a no win, no fee agreement.
Contact Our Leasehold Disrepair Solicitors for a Free Case Assessment
- Free case assessment
- No win, no fee available
- Email: claims@mjvlaw.co.uk
- Phone: 01253 858231
- Visit our website for information about how to start a claim for leasehold disrepair
