Housing disrepair claim – tenant dealing with persistent leak and damage to ceilings, walls, and the kitchen, bathroom, and hallway
For years, a tenant living in a first-floor flat struggled with a persistent leak that appeared whenever it rained. Despite repeatedly reporting the issue and accommodating numerous visits, the underlying problem was never resolved. Water repeatedly entered through the ceilings and walls, damaging the kitchen, bathroom and hallway.
By the time our housing disrepair solicitors were instructed, the property showed extensive deterioration, including cracked plaster, damp staining, mould growth and rotting fixtures.
Within a short time of taking the case on, we secured a full pre-action settlement: all repairs to be completed and £7,708.02 compensation paid, plus legal costs.
Years of Dealing with a Persistent Leak, Mould and Damage to Walls and Ceilings – With No Resolution in Sight
The leak had first been reported several years earlier. Temporary repair attempts had been made, including erecting scaffolding, but the water continued to enter the property during periods of rainfall. Each incident added to the internal damage.
The home presented with several areas of damage, including:
- Cracked and water-stained ceilings
- Plasterwork damage
- Mould to bathroom walls
- Staining in the hallway
- Deteriorating kitchen worktop caused by repeated water penetration
- Leaks from ageing taps added further inconvenience
How We Helped
Once instructed, we arranged a specialist survey. Moisture readings across affected rooms confirmed significant, long-running dampness. The surveyor also identified additional hazards, including defective entrance door security and risks linked to damp and mould.
Most importantly, the expert evidence confirmed that the landlord had not fulfilled its legal repairing obligations. A detailed schedule of works was prepared, outlining exactly what the landlord needed to do to put the property right.
For related information, please read these guides:
- What Landlords Must Repair in Council or Social Housing
- How to Gather Evidence for a Housing Disrepair Claim
- What Makes a Property Unfit for Human Habitation?
The Outcome: Achieving a Fast Settlement
Armed with clear evidence and a full timeline of the tenant’s reporting history, we pushed for a swift and fair resolution. We presented an assessment of the tenant’s losses based on the length of time they had lived with the problem and the impact it had on everyday life.
The landlord accepted our proposals in full. They agreed to complete all repairs within a reasonable timeframe and to pay £7,708.02 in compensation, together with legal costs.
Why Clients Trust MJV Solicitors
We take a no-nonsense approach. We cut through delays, gather the right evidence quickly and drive cases to settlement without unnecessary complication. Our clients value the fact that we stay focused on results: getting repairs completed, securing compensation and moving cases forward with determination and clarity.
We do not overpromise. We deliver.
Need Help with Housing Disrepair?
If you are living with damp, mould, leaks or any form of disrepair and your landlord is not taking action, we can help you in the same straightforward, effective way
Get in Touch Now for a Free Case Assessment
- Call us on 01253 858231
- Visit our website for more information about how to start your claim for Housing Disrepair
Read about some of our other successful disrepair claims, and how we helped:
Family Wins £10,500 Compensation After Years of Damp, Mould and Failed Repairs
Damp, Mould and Draughty Windows in Maidstone Flat: Tenant Wins £2,250 in Compensation
Leaseholder Wins £16,800 Compensation Over Damp, Leaks, and Failed Repairs
Leaks, Damp and Mould in Council Flat: How We Helped a Croydon Tenant Claim Over £14,000
