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Long Leaseholder Secures £5000 After Repeated Disrepair Issues

22 April 2026

Long Leaseholder Disrepair Claim Case Study – Repeated Flooding from Communal Roof and Failure to Repair Windows and Entrance Door

MJV Solicitors acted for a long leaseholder in a long leaseholder disrepair claim against a London borough arising from prolonged flooding, water ingress, and failures to maintain communal parts of a residential building. The claim concerned repeated leaks from the roof and communal installations, which caused significant damage to the leaseholder’s flat, including the front entrance door, internal flooring, and multiple windows. The matter settled by consent following the service of expert and witness evidence.

The claimant was the long leaseholder of a ground-floor flat within a small residential block owned and managed by the local authority. Under the terms of the lease, the landlord retained responsibility for the structure and exterior of the building, including the roof, communal water installations and the windows serving the flat.

Once they instructed our specialist leasehold disrepair solicitors, we reviewed the lease, obtained expert evidence and advanced a clear claim for breach of the landlord’s repairing covenants. This resulted in a £5,000 settlement offer, an outcome that compensated the leaseholder for the extensive disruption and helped bring an end to the long-running problem.

Background and History of Disrepair

From at least late 2021, the claimant and other residents experienced repeated flooding from the roof and communal areas of the building. Water would enter the property during the night, flow through the communal stairwells and pool outside the claimant’s flat before entering the property itself. These flooding incidents occurred on multiple occasions, often lasting several hours at a time.

The claimant repeatedly reported the flooding via the landlord’s emergency repairs line, written correspondence, formal complaints, and by escalating to elected representatives. Despite inspections and assurances that repairs had been completed, the flooding continued to reoccur. On one occasion, emergency services attended, but no effective or lasting remedial works followed.

What Was the Nature of the Disrepair?

As a result of the water ingress, the disrepair issues complained of included:

  • The claimant’s front entrance door became swollen and distorted, making it difficult to open and close and creating a security risk.
  • Damp and water damage also affected the hallway flooring, skirting boards, and walls.
  • Several windows within the flat were damaged, with blown glazing and failed seals.

The claimant and her daughter suffered distress, anxiety, sleep disturbance and ongoing concern about the safety and structural integrity of the building.

For related information, please read: Can Leaseholder Claim Compensation for Disrepair?

Legal Basis of the Claim

The long leaseholder disrepair claim was brought pursuant to the landlord’s repairing obligations under the lease, together with principles of breach of covenant and nuisance. The landlord was responsible for maintaining the roof, communal water installations, external elements, and windows serving the flat. The claimant was not responsible for the defects complained of and had given repeated notice of the disrepair over a prolonged period.

Expert Evidence

An independent Part 35 housing conditions expert was instructed to inspect the property and prepare a detailed report and Scott Schedule. The expert concluded that the flooding was likely caused by defects to communal water tanks and roof elements within the landlord’s control.

The expert identified damage to the front entrance door caused by prolonged water ingress, damp affecting internal walls and flooring, and multiple windows that were blown and no longer hermetically sealed. The expert confirmed that the defects fell within the landlord’s obligations under the lease and valued the necessary remedial works at in excess of £10,000 plus VAT. The report confirmed that the landlord had failed to act within a reasonable time after being placed on notice.

Mitigation and Landlord Inaction

Despite receipt of the expert report, the landlord failed to carry out the necessary repairs or provide a substantive response. Given the ongoing security and safety risks caused by the defective door and windows, the claimant was left with no option but to arrange replacement works herself. These works were carried out at her own expense in order to secure the property and prevent further damage.

Court Proceedings and Outcome

Court proceedings were issued to recover damages and enforce the landlord’s obligations. The claimant relied on her witness statement, expert evidence, and the terms of the lease.

The matter settled by consent without the need for a contested final hearing. The settlement provided for the landlord to pay the claimant £5,000 in damages, subject to any lawful deductions, together with payment of the claimant’s legal costs on the standard basis. Proceedings were stayed on agreed terms with liberty to apply to enforce the settlement if necessary.

Why This Case Matters

This case demonstrates that long leaseholders are entitled to bring long leaseholder disrepair claims where landlords fail to maintain communal structures and installations. It confirms that local authorities and freeholders can be held liable for flooding, roof leaks, defective windows, and damage caused to leaseholders’ homes, including circumstances where leaseholders are forced to fund urgent works due to landlord inaction.

MJV Solicitors regularly act for long leaseholders in housing conditions claims and long leaseholder disrepair claims involving flooding, roof defects, defective windows, and failures to comply with lease obligations.

Facing the Same Problem? Get a Free Case Assessment Today

If you are a leaseholder facing leaks, damp, balcony failures, structural problems, or any issue your freeholder is responsible for, we can help. Our leasehold disrepair solicitors can help you:

  1. Obtain expert evidence
  2. Pursue a claim for compensation
  3. Ensure necessary repairs are carried out
  4. Understand your legal rights as a tenant or leaseholder

Contact us today on 01253 858231 or claims@mjvlaw.co.uk for fast, effective support or visit our website for more information about how to start your claim for Leasehold Disrepair

Long Leaseholder Disrepair Claim – FAQs

Can long leaseholders bring housing conditions claims?

Yes. Long leaseholders can bring long leaseholder disrepair claims where the freeholder or landlord has failed to comply with repairing obligations under the lease, particularly in relation to the structure, roof, communal areas, or windows.

Who is responsible for roof leaks in leasehold properties?

Responsibility usually rests with the freeholder or landlord where the roof forms part of the structure or communal areas, subject to the specific terms of the lease.

Can a long leaseholder recover the cost of repairs they paid for themselves?

Yes. Where a landlord has failed to act after being given notice and urgent works were necessary, a long leaseholder may recover the reasonable cost of those works as damages.

Do long leaseholders need expert evidence for a disrepair claim?

Expert evidence is commonly used in long leaseholder disrepair claims to identify the cause of the disrepair, confirm responsibility under the lease and value the required remedial works.

Can long leaseholders claim compensation as well as repairs?

Yes. Long leaseholders may be entitled to compensation for distress, inconvenience and financial losses caused by prolonged disrepair.

Can long leaseholders bring claims against local authorities?

Yes. Local authorities can be liable as freeholders or landlords where they fail to maintain communal or structural elements affecting leasehold properties

Conveyancing price guide

Introductory paragraph explaining price transparency and why the costs are displayed below.

Our Service

We will (depending on whether we are acting for the buyer or seller):

  1. Comply fully with the Law Society’s Protocol for Conveyancing transactions;
  2. Prepare or consider all initial documents including the contract, property information form, fixtures and fittings forms, legal title and any other such documents required by the individual circumstances of the transactions;
  3. Prepare or consider enquiries and prepare or consider the responses;
  4. Consider the search reports on a purchase;
  5. Prepare a report on purchase properties;
  6. Assist with the execution of the contract and transfer as well as any other documents that are required;
  7. Exchange and complete the transaction;
  8. Comply with all post completion requirements;
  9. Submit a Stamp Duty Land Tax return upon completion.

Purchasing

How much will it cost?

If you are purchasing a freehold property, our fees on a purchase are:

Purchase price

Our fee

VAT

Total

£0-£100,000

£600

£120

£720

£100,001 - £150,000

£650

£130

£780

£150,001 - £200,000

£700

£140

£840

£200,001 - £250,000

£750

£150

£900

£250,001 - £300,000

£800

£160

£960

£300,001 - £400,000

£850

£170

£1020

£400,001 - £500,000

£900

£180

£1080

£500,001 - £750,000

£1000

£200

£1200

Each transaction will also incur the additional charges set out below:

Additional charge and explanation

Our fee

VAT

Total

Bank transfer fee

£30.00

£6.00

£36.00

Independent ID verification (per person)

£5.00

£1.00

£6.00

Depending on the specific nature of your purchase, we may also charge you the following:

Charge

Our fee

VAT

Total

Purchase of a leasehold house

£100.00

£20.00

£120.00

Purchase of any other leasehold property

£150.00

£30.00

£180.00

Purchase of a shared ownership property

£250.00

£50.00

£300.00

Gifted deposit

£50.00

£10.00

£60.00

New build property

£250.00

£50.00

£300.00

The above costs are for our fees only and all are subject to the disbursements on your matter.

Disbursements on a purchase

Please note that, subject to the relevant rules in operation at the time of your purchase and the value and nature of your purchase (i.e. whether you are a first time buyer or if you are purchasing a buy to let property), you may be required to pay Stamp Duty Land Tax on your purchase. This is not classified as a disbursement and we will advise you on your tax liability, if any, upon receipt of your instructions or specific enquiry.

Please note that our search and service providers often increase charges at little notice and so the disbursements quoted below are subject to change. We update this website as soon as possible following any such change.

Typically, the following searches are required for a purchase (all charges are inclusive of any VAT or insurance premium tax):

Local Authority’s current search fee (if Blackpool, Wyre or Fylde)

£122.70 inc VAT

Drainage and Water search fee

£79.50 inc VAT

Environmental search

£71.40 inc VAT

Land Registry priority title search

£3.00 no VAT

Bankruptcy search - £2 per seller named on the Register of Title

£2.00 no VAT

Land charges search - £2 per seller named on the Register of Title

£2.00 no VAT

It may transpire through the course of your purchase that further searches are required, but this is not typically so and most of our purchase matters complete having undertaken only the searches listed above.

You will have to pay a fee to register your property.

Purchase price

Land Registry registration fee (no VAT)

£0 - £80,000

£20.00 no VAT

£80,001 - £100,000

£40.00 no VAT

£100,001 - £200,000

£100.00 no VAT

£200,001 - £500,000

£150.00 no VAT

£500,001 - £1,000,000

£295.00 no VAT

£1,000,000 and above

£500.00 no VAT

Selling

How much will it cost? – Sale

If you are purchasing a freehold property, our fees on a purchase are:

Purchase price

Our fee

VAT

Total

£0-£100,000

£600.00

£120.00

£720.00

£100,001 - £150,000

£650.00

£130.00

£780.00

£150,001 - £200,000

£700.00

£140.00

£840.00

£200,001 - £250,000

£750.00

£150.00

£900.00

£250,001 - £300,000

£800.00

£160.00

£960.00

£300,001 - £400,000

£850.00

£170.00

£1020.00

£400,001 - £500,000

£900.00

£180.00

£1080.00

£500,001 - £750,000

£1000.00

£200.00

£1200.00

Over £750,000

To be negotiated

To be applied

To be agreed

Each transaction will also incur the additional charges set out below:

Additional charge and explanation

Our fee

VAT

Total

Bank transfer fee

£30.00

£6.00

£36.00

Independent ID verification (per person)

£5.75

£1.15

£6.90

We are currently on the panels of Lloyds Banking Group (Halifax, Birmingham Midshires and Lloyds) and Barclays. If you are purchasing a property with any of these lenders, we would be delighted to assist you, but cannot act where the mortgage is provided by any other lender.

Depending on the specific nature of your purchase, we may also charge you the following:

Charge

Our fee

VAT

Total

Sale of a leasehold house

£100.00

£20.00

£120.00

Sale of any other leasehold property

£150.00

£30.00

£180.00

Sale of a shared ownership property

£250.00

£50.00

£300.00

The above costs are for our fees only and all are subject to the disbursements on your matter.

Re-mortgages

We charge £500 plus VAT for acting on a re-mortgage.

Our disbursements are limited to the Land Registry searches of £3 per document (there is no VAT on Land Registry charges) and typically the total cost of these is between £6-£15 depending on how many documents are registered and whether the property being re-mortgaged is freehold or leasehold. Most lenders normally permit the purchase of no search insurance rather than undertaking new searches and this costs, inclusive of insurance premium tax.

Call us today: 01253 858 231