How We Helped a Mother of Two After Her Landlord Ignored Repeated Complaints
Our client, a 36-year-old single mother of two, had been living in a two-bedroom housing association flat in Maidstone for over three years. The landlord? Places for People, one of the UK’s largest housing associations.
Despite reporting serious disrepair issues for over a year, nothing was properly fixed.
What Was Wrong with the Property?
The flat suffered from:
– Cold draughts caused by gaps around the windows
– Damp and black mould in multiple rooms
These problems made the property difficult to live in and had been going on far too long.
How the Disrepair Impacted on Their Family’s Life
The disrepair had a significant effect on the tenant and her children:
- The children had persistent coughs from breathing in damp air
- She struggled to sleep and relax at home
- Chasing the landlord added stress and anxiety to daily life
No one should have to live like that, and she knew it.
For related information, read: ‘What Landlords Must Repair in Council or Social Housing’ and ‘How Does Housing Disrepair Affect Your Health and What Can You Do?’.
How MJV Solicitors Helped
After seeing one of our housing disrepair posts online, reached out to our expert team at MJV Solicitors, specialists in housing disrepair claims for council and housing association tenants. Our legal team quickly:
- Arranged an inspection by an independent RICS-qualified surveyor
- Sent a formal Letter of Claim to Places for People
- Issued court proceedings and secured a settlement before trial
The Outcome – What Happened Next?
As a result of our action:
- Repairs ordered to be completed within 90 days
- £2,250 compensation paid to the tenant for distress and inconvenience
- Case settled on a no win, no fee basis
For related information, read: ‘How to Gather Evidence for a Housing Disrepair Claim’ and ‘What Makes a Property Unfit for Human Habitation?’
What Our Client Said
“The company is really professional, always helpful. I recommend this company. Really good quality. Contact is perfect.” — Ms X, Maidstone
Could You Be Owed Compensation?
If you’re a council or housing association tenant and your landlord has ignored issues like damp, mould, leaks or cold homes, you may be entitled to repairs and financial compensation.
We’ll handle the claim from start to finish.
Our housing disrepair solicitors can help you:
- Get expert evidence
- Make a successful claim
- Ensure your landlord carries out repairs
- Claim on a no-win, no-fee basis
For related information, read: ‘How to Gather Evidence for a Housing Disrepair Claim’ and ‘What Makes a Property Unfit for Human Habitation?’
Get in Touch Now for a Free Case Assessment
- Call us on 01253 858231
- Message us on WhatsApp or Facebook
- Visit our website for more information about how to start your claim for Housing Disrepair
Read about some of our other successful disrepair claims, and how we helped:
Leaseholder Wins £16,800 Compensation Over Damp, Leaks, and Failed Repairs
Leaks, Damp and Mould in Council Flat: How We Helped a Croydon Tenant Claim Over £14,000
A Leak Ruined the Kitchen of This Newham Council House — But We Helped the Tenant Claim Over £8,600.
