Housing Disrepair Claim Against Croydon Council A Case Study
When an 82-year-old widow was forced to live with dangerous damp and mould in her council flat, she turned to our housing disrepair solicitors for help. The result? Over £12,500 in compensation and a court-ordered repair deadline for her landlord, Croydon Council.
The Disrepair Issue – What Happened?
Our client lived alone in a one-bedroom ground-floor flat managed by Croydon Council. She had been struggling for years with serious damp and black mould affecting her kitchen, bathroom, and living room.
How The Damp and Mould Impacted Her Health and Wellbeing
Despite multiple complaints, the council refused to take proper action. As someone who is almost completely housebound, she was exposed to mould spores 24/7 putting her health and mental wellbeing at significant risk. Her family were deeply concerned.
Eventually, the tenant reached out to our expert team at MJV Solicitors, specialists in housing disrepair claims for council and housing association tenants.
How MJV Solicitors Helped
The tenant contacted our team of specialist housing disrepair solicitors for advice. We acted swiftly:
- Sent a Letter of Claim to Croydon Council
- Instructed an independent RICS-qualified surveyor
- Identified not only the cause of the damp and mould but also additional window disrepair
When the landlord failed to respond, we issued court proceedings on her behalf.
The Legal Outcome
As a result of our action:
- The court ruled in our client’s favour
- Repairs Ordered
- The council was given 90 days to complete all works Compensation Awarded
- Our client received over £12,500 in damages
Her family said the case brought them peace of mind. After being ignored for so long, our client finally received the justice and compensation she deserved.
Are You a Council or Housing Association Tenant Living with Damp, Mould or Disrepair?
You may be eligible for compensation and were here to help. Our housing disrepair solicitors act for tenants across England and can help you:
- Get expert evidence
- Make a successful claim
- Ensure your landlord carries out repairs
- Claim on a no-win, no-fee basis
For related information, read: ‘How to Gather Evidence for a Housing Disrepair Claim’ and ‘What Makes a Property Unfit for Human Habitation?’
Get in Touch Now for a Free Case Assessment
- Call us on 01253 858231
- Message us on WhatsApp or Facebook
- Visit our website for more information about how to start your claim for Housing Disrepair
Read about some of our other successful disrepair claims, and how we helped:
Leaseholder Wins £16,800 Compensation Over Damp, Leaks, and Failed Repairs
Leaks, Damp and Mould in Council Flat: How We Helped a Croydon Tenant Claim Over £14,000
A Leak Ruined the Kitchen of This Newham Council House — But We Helped the Tenant Claim Over £8,600.
