Case Study Overview – Damp, Mould, and Disrepair Issues in Lewisham Council House
Our client, a single mother to three adult children, lived in a 3-bedroom terraced house in Lewisham, South East London, managed by Lewisham Council.
What Happened? – The Disrepair Issues
The tenant noticed damp and mould shortly after moving in. Initially, she managed to clean and paint over it, but after five years, the issues worsened significantly. Despite multiple reports to Lewisham Council, the landlord failed to act. She also discovered that faulty windows and doors were letting in cold, damp air.
The disrepair spread throughout the property, especially affecting the hallway, kitchen, and bathroom. The council did not carry out proper repairs despite repeated complaints.
The Impact on Daily Life:
Due to the persistent and untreated damp and mould, several issues occurred:
- Her home constantly smelt of damp
- The family felt embarrassed to have visitors
- She spent hours cleaning the mould, but it would return quickly
- She experienced emotional distress due to the landlord’s lack of action
Despite these multiple reports, the landlord of the property, managed by Lewisham Council, failed to investigate or carry out the necessary repairs.
Eventually, the tenant reached out to our expert team at MJV Solicitors, specialists in housing disrepair claims for council and housing association tenants.
How MJV Solicitors Helped
After reaching out to our team for help, our housing disrepair solicitors:
- Arranged an independent surveyor to assess the property.
- Sent a formal Letter of Claim to Lewisham Council.
- Issued court proceedings when no remedial action was taken.
- Negotiated a settlement requiring the landlord to rehouse the tenant during major repairs.
The Outcome
As a result of our action:
- Lewisham Council agreed to carry out all necessary repairs.
- Our client received £8,000 in compensation.
- The property is now safe and habitable again.
Are You Facing Similar Problems in Council or Housing Association Property?
If you’re a council or housing association tenant living with damp, mould, leaks, or unsafe conditions, you may be entitled to compensation.
Our housing disrepair solicitors can help you:
- Get expert evidence
- Make a successful claim
- Ensure your landlord carries out repairs
- Claim on a no-win, no-fee basis
For related information, read: ‘How to Gather Evidence for a Housing Disrepair Claim’.
Get in Touch Now for a Free Case Assessment
- Call us on 01253 858231
- Message us on WhatsApp or Facebook
- Visit our website for more information about how to start your claim for Housing Disrepair
Read about some of our other successful disrepair claims, and how we helped:
Leaks, Damp and Mould in Council Flat: How We Helped a Croydon Tenant Claim Over £14,000
A Leak Ruined the Kitchen of This Newham Council House — But We Helped the Tenant Claim Over £8,600.
